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Privacy Policy

Who we are

Super Quality Trading LLC is a premier provider of water quality treatment services established in 1997 in Al Ain, UAE. We collect, use, and share your personal information in accordance with this privacy policy.

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What Personal Data We Collect and Why We Collect It

We collect the following personal information from you:

  • Contact information, such as your name, email address, and phone number.
  • Demographic information, such as your age, gender, and location.
  • Information about your activities on our website, such as the pages you visit and the products you view.

We collect this personal information for the following purposes:

  • To provide you with the products and services you request.
  • To communicate with you about your account, orders, and other matters related to our products and services.
  • To improve our website and products.
  • To send you marketing communications, such as email newsletters and promotional offers.
  • To comply with our legal obligations.

Comments

When you leave a comment on our website, we collect your name, email address, and the content of your comment. We use this information to moderate comments and to improve our website.

Media

If you upload images to our website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.

Contact Forms

If you contact us through a contact form on our website, we collect your name, email address, and the content of your message. We use this information to respond to your message and to improve our website.

Cookies

We use cookies on our website to track your browsing activity and to improve your experience. You can learn more about our use of cookies in our Cookie Policy.

Analytics

We use Google Analytics to track website traffic. Google Analytics collects information about the pages you visit, the time you spend on each page, and the links you click. We use this information to improve our website.

Who We Share Your Data With

We may share your personal information with the following third parties:

  • Our service providers, who help us provide our products and services, such as our payment processor and shipping company.
  • Advertisers, who may use your personal information to target you with marketing communications.
  • Government agencies, if required by law.

How Long We Retain Your Data

We retain your personal information for as long as necessary to provide you with the products and services you request, to communicate with you about your account, and to comply with our legal obligations.

What Rights You Have Over Your Data

You have the following rights with respect to your personal information:

  • The right to access your personal information.
  • The right to correct your personal information if it is inaccurate or incomplete.
  • The right to delete your personal information.
  • The right to object to the processing of your personal information.
  • The right to withdraw your consent to the processing of your personal information.
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To exercise any of these rights, please contact us at support@superquality-est.com

Where Your Data Is Sent

Your personal information may be transferred to and stored in countries other than the United Arab Emirates. These countries may have different data protection laws than the United Arab Emirates.

Contact Information

If you have any questions about this privacy policy, please contact us at:

15th street, Ahmed Shareef building, Apartment 6, First Floor, Industrial Area, Alain, UAE
P.O.Box: 80997
Phone: +971-3-7343413
Mobile: +971-55-2246197
Email: Inquiry@superquality-est.com

Additional Information

We take steps to protect your personal information from unauthorized access, use, and disclosure. These steps include:

  • Using physical, electronic, and procedural safeguards to protect your personal information.
  • Requiring our employees to keep your personal information confidential.
  • Encrypting your personal information when it is transmitted over the internet.

How We Protect Your Data

We take steps to protect your personal information from unauthorized access, use, and disclosure. These steps include:

  • Using physical, electronic, and procedural safeguards to protect your personal information.
  • Requiring our employees to keep your personal information confidential.
  • Encrypting your personal information when it is transmitted over the internet.

What Data Breach Procedures We Have in Place

We have procedures in place to deal with data breaches. In the event of a data breach, we will take steps to investigate the breach, to notify the individuals affected by the breach, and to take steps to mitigate the damage caused by the breach.